Transformational Leadership, High-Performance Work System Consensus, and Customer Satisfaction
نویسندگان
چکیده
منابع مشابه
Transformational Leadership and High-performance Work System Practices as Facilitatiors of Knowledge Work Behaviours
BEHAVIOURS INTRODUCTION " Knowledge Management is nothing new " (Hansen et al, 1999). This simple but incisive statement defines both the state and the challenges of the management of knowledge within purposeful organizations. As organizations and the people who work within them continue to evolve, and as the capacity to codify, store and easily share knowledge expands at an exponential rate, i...
متن کاملTransformational leadership and innovative work behavior
Purpose – The purpose of this paper is to explore the mediating role of psychological empowerment and the moderating role of self-construal (independent and interdependent) on the relationship between transformational leadership and employees’ innovative work behavior (IWB). Design/methodology/approach – A total of 639 followers and 87 leaders filled out questionnaires from cross-industry sampl...
متن کاملTransformational leadership and objective performance in banks
This investigation examines the relations between transforma-tional/transactional leadership and performance indicators of 20 diierent banks, using a sample of some 1500 observations. Leadership behavior is measured by the Multifactor Leadership Questionnaire (MLQ), which i s used for the rst time in the German-speaking area. The psychometric quality of the German MLQ is analyzed and found to b...
متن کاملTransformational Leadership and Information System Effectiveness
This study examined the positive impact of a specific leadership style (i.e., transformational leadership) on information systems (IS) effectiveness in organizations based upon a subordinate’s perspective. Specifically, we investigated system users’ psychological mechanisms that may mediate the relationship between transformational leadership and IS effectiveness (i.e., individual and organizat...
متن کاملTransformational and Charismatic Leadership
Leaders have a significant role in creating the state of mind that is the society. They can serve as symbols of the moral unity of the society. They can express the values that hold the society together. Most important, they can conceive and articulate goals that lift people out of their petty preoccupations, carry them above the conflicts that tear a society apart, and unite them in the pursui...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Journal of Management
سال: 2019
ISSN: 0149-2063,1557-1211
DOI: 10.1177/0149206318817605